Our Story

Trumark’s roots go back to 1939, when a small group of Bell Telephone employees came together to create a credit union. Their goal was simple: help one another access fair, affordable loans and build financial security together.

As the membership grew, so did the vision. In 2005, the credit union received approval to operate under a community charter with the name TruMark Financial Credit Union, reflecting a broader commitment to helping members achieve financial well-being. In 2026, the name was refined to Trumark Credit Union®, bringing greater clarity to who we are and what we stand for.

Today, Trumark serves approximately 145,000 members with the support of nearly 450 employees across five counties. Each year, we reinvest in the communities we call home through donations and partnerships with local schools, nonprofit organizations, and hospitals—continuing a legacy built on people helping people.

Bank on More

At Trumark Credit Union, we are guided by one primary belief: that everyone deserves more from their financial institution. Rooted in the greater Philadelphia community, we reinvest in our members, not shareholders, and focus on building lasting relationships. With the strength to deliver and the personal attention to understand your goals, we partner with you to help you make the most of today and tomorrow.

Purpose, Mission, & Values

Our purpose, mission, and values shape how we serve our members and strengthen our communities. They reflect our commitment to empowering financial confidence and building lasting relationships grounded in trust and belonging.

To ensure members get the most out of today and tomorrow.

We help members realize their full financial potential – we show up, work hard every day to earn trust, and help shape successful futures.

Care deeply about outcomes - We are empowered problem-solvers who take pride in the details and stand behind our work—for the good of the people we serve.
Work smarter together, everyday - We learn continuously and collaborate openly, ensuring we keep growing as individuals and as a team, to show up stronger
Do what's right to earn trust - We act with integrity, deliver on what we say we are going to do, and act with care to secure the futures of those we serve.
Put the human at the center - We listen, empathize, and act, putting care into every solution we deliver.

We believe financial guidance should feel personal, not transactional. It should feel like a partnership, one rooted in understanding your goals and helping you move forward with confidence.

Being a credit union means we measure success differently. We don’t focus on quarterly returns for investors. We are committed to building long-term relationships with the individuals, families, and business owners who choose to be our members.

Because we’re member-owned, we invest in what matters most, competitive rates, modern digital tools, outstanding service, and straightforward solutions.

From everyday personal banking to business services, we design solutions that help people and organizations move toward their future with confidence.

We’ve grown alongside our members since 1939, evolving Trumark’s services to meet changing needs while staying true to the cooperative principles we were built on.

Today, we combine the latest technology with real human connection. You can manage your finances anytime, anywhere, and still know there’s knowledgeable people ready to help when it matters most. We’re proud of where we’ve been and steadfastly focused on where we’re headed.

Our history runs deep in the communities we serve. We live and work here and believe that the foundation of strong communities is local people committed to their success.

Through partnerships, volunteerism, and local initiatives, we invest our time and resources back into the neighborhoods we serve. When local families and businesses thrive, our communities grow stronger.

A credit union is a not-for-profit, member-owned financial cooperative designed to serve the financial well-being of its members. Unlike traditional banks, every member has an equal voice in how the organization is governed, including the ability to vote for the Board of Directors—regardless of account balance. At Trumark Credit Union, this structure means earnings are returned to members through higher dividend rates on savings, lower interest rates on loans, reduced fees, and enhanced services. Trumark also reinvests in innovative solutions and community initiatives, strengthening both the financial futures of its members and the communities it serves.

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Our Story

Our Story

Bank on More

Purpose, Mission, & Values

Focused on relationships not account numbers

Investing wisely

A proud past with an eye on tomorrow

Committed to our community

How is a credit union different?